Inclusive Language Guide

Glossary and Resources

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Glossary

The following definitions are taken directly from Jason Thompson, WGU’s VP of Diversity, Equity, and Inclusion’s book, Diversity and Inclusion Matters and the National Alliance for Partnership in Equity (https://napequity.org/glossary).

DIVERSITY

Reflecting the mixture of differences and similarities that we find in the world and acknowledging the related tension as we strive to develop more inclusive and high-performing environments.

EQUITY

The principle of creating full access and removing barriers to participation. Equity
is fair treatment, access, opportunity, and advancement for all people, while at the same time striving to identify and eliminate barriers that prevent the full participation of some groups.

IMPLICIT OR UNCONCSCIOUS BIAS

Implicit or Unconscious bias refers to the attitudes or stereotypes that affect one’s understanding, actions, and decisions in an unconscious manner. These are often unrecognized and may not align to one’s declared beliefs and values. Social psychology: refer to this as ‘implicit bias’ – researchers who spearheaded this were Greenwald and Banaji (1995)

INCLUSION

Actively making people feel welcomed and valued. Inclusion is retention.

INTERSECTIONALITY

At WGU Labs, we use the term “intersectionality” when speaking about the experiences of people who have multiple, overlapping, and intersecting identities (e.g. a person who identifies as a woman, African American, and lesbian; or a person who identifies as non-binary, LatinX, and first-generation student).


Kimberle Crenshaw, a lawyer and professor at Columbia Law, coined the term “Intersectionality” to offer a frame for talking about “the fact that many of our social justice problems, like racism and sexism, are often overlapping, creating multiple levels of social injustice.” We must also recognize that there are differences in the types of social injustices people face – for example, sexism has different injustices than racism – however, this does not mean that one type of injustice is greater or lesser than the other; we must look at the ways they interact together. Using Dr. Crenshaw’s definition as our guide, we recognize that to gain a holistic understanding of a person’s experiences, we cannot simply look at the individual pieces of their identity as singular or mutually exclusive if we truly hope to understand their experiences.

MICROMESSAGES, MICROAGRESSIONS

Micromessages are small, subtle, unconscious messages that are sent and received when communicating with others. Micromessages can be either positive “micro–affirmations” or negative “micro–inequities” that communicate value to an individual. Micromessages are relayed through not only words but also nonverbal communication, contextual cues in the classroom and school, and written feedback.

RACE, ETHNICITY, AND NATIONALITY TERMS

The best practice when it comes to race, ethnicity, and nationality is to ask people how they self- identify rather than assigning them a specific identity. Many of the terms listed below are still not representative of the full human experience, and should be used with caution.

DO NOT use race or ethnicity as collective nouns, only as adjectives. Example: Do NOT use the blacks, the hispanics, the asians
Instead use: Black people, Asian faculty, Hispanic students, etc.

DO NOT hyphenate national origins.
Example: Do NOT use Japanese-American, Native-American, African-American Instead use : Japanese American, Native American, African American, etc.

Resources

CHALLENGING DEFICIT THINKING

American Psychological Association (APA) Style Guide

https://apastyle.apa.org/style-grammar-guidelines/bias-free-language/general-principles

Conscious Style Guide

https://consciousstyleguide.com/

The Diversity Style Guide

https://www.diversitystyleguide.com/

GLAAD Media Reference Guide

https://www.glaad.org/reference

Native American Journalist Association

https://najanewsroom.com/reporting-guides/

National Association of Black Journalists

https://www.nabj.org/page/styleguide

National Center on Disability and Journalism

https://ncdj.org/style-guide/

DISABILITY AND ABLEISM

APA Style: Bias-Free Language–Disability

https://apastyle.apa.org/style-grammar-guidelines/bias-free-language/disability

ADA: Guidelines for Writing about People with Disabilities

https://adata.org/factsheet/ADANN-writing

USA Today: ‘I am not ashamed’: Disability advocates, experts implore you to stop saying ‘special needs’

https://www.usatoday.com/story/life/health-wellness/2021/06/11/disabled-not-special-needs- experts-explain-why-never-use-term/7591024002/

Gernsbacher, M. A., Raimond, A. R., Balinghasay, M. T., & Boston, J. S. (2016). “Special needs” is an ineffective euphemism. Cognitive research: principles and implications, 1(1), 1-13.

DREAMERS (DACA)

New York Times: What is DACA? And Where Does It Stand Now?

https://www.nytimes.com/article/what-is-daca.html

HISPANIC OR LATINX (LATINE)

Pew Research Center: Who is Hispanic?

https://www.pewresearch.org/fact-tank/2021/09/23/who-is-hispanic/

Vox: LatinX is growing in popularity. I made a comic to help you understand why.

https://www.vox.com/the-highlight/2019/10/15/20914347/latin-latina-latino-latinx-means

INCLUSIVE LANGUAGE - GENERAL RESOURCES

Utah.Gov: Building Equity and Inclusion through the Power of Language

https://multicultural.utah.gov/poweroflanguage/

Handshake: 70 Inclusive Language Principles that will Make You a More Successful Recruiter

https://joinhandshake.com/blog/employers/70-inclusive-language-principles-that-will-make-you-a- more-successful-recruiter/

LGBTQ

GLAAD: Media Reference Guide

https://www.glaad.org/reference/lgbtq

GLAAD Blog: What is Pansexuality? 4 pan celebs explain in their own words

https://www.glaad.org/blog/what-pansexuality-4-pan-celebs-explain-their-own-words

GLAAD: An Ally’s Guide to Terminology

https://www.glaad.org/sites/default/files/allys-guide-to-terminology_1.pdf

Asexuality.org

https://asexuality.org/?q=overview.html

The Gay Center

https://gaycenter.org/

Chicago Tribune: As the abbreviation grows, what does LGBTQIA stand for?

https://www.chicagotribune.com/lifestyles/ct_lgbtqia_letters_defined-htmlstory.html

MINORITIZED

Sotto-Santiago Sylk. (2019). Time to Reconsider the Word Minority in Academic Medicine. Journal of Best Practices in Health Professions Diversity, 12(1), 72–78.

The Baltimore Sun: ‘Minoritized’ a Violent Word

https://www.baltimoresun.com/opinion/op-ed/bs-ed-op-0328-minoritized-word-20190320-story. html

National Association of Hispanic Journalists: Drop the Use of Minority when Referencing Communities of Color

https://nahj.org/2020/08/04/nahj-asks-newsrooms-to-drop-the-use-of-minority/

NON-TRADITIONAL STUDENTS

National Public Radio (NPR): Today’s College Students Aren’t Who You Think They Are

https://www.npr.org/sections/ed/2018/09/04/638561407/todays-college-students-arent-who-you- think-they-are

NORTH AFRICAN OR MIDDLE EASTERN

National Public Radio (NPR): Census Bureau: No Middle Eastern or North African Checkbox

https://www.npr.org/2020/03/10/813922175/census-bureau-no-middle-eastern-or-north-african- check-box

REFUGEE, ASYLUM SEEKER, MIGRANT

Amnesty International: Refugees, Asylum-Seekers, Migrants

https://www.amnesty.org/en/what-we-do/refugees-asylum-seekers-and-migrants/

BBC News: Asylum Seekers, Migrants, or Refugees: Which Word is Correct?

https://www.bbc.com/news/newsbeat-46747502

BBC News: The Battle Over the Words Used to Describe Migrants

https://www.bbc.com/news/magazine-34061097

Washington Post: Is it Time to Ditch the Word Migrant?

https://www.washingtonpost.com/news/worldviews/wp/2015/08/24/is-it-time-to-ditch-the-word- migrant/

SOCIOECONOMIC STATUS
UNDER RESOURCED

The Chronicle of Higher Education: Who Are You Calling Underprivileged?

https://www.chronicle.com/article/who-are-you-calling-underprivileged/

ATTN: 5 Once Common Phrases with Troubling Histories

https://archive.attn.com/stories/16834/common-words-nobody-actually-uses-anymore

Medium: How to Fix a Broken Tongue

https://natalie4health.medium.com/how-to-fix-a-broken-tongue-cade93816add

USING ACCESSIBLE

Be clear when using the term "accessible," which relies heavily on a variable context. When the context is intersectional (one or more types of accessibiity is relevant) or not easily apparent, be overtly clear by adding a qualifier to the term "accessible":

- socioeconomic accessibility, e.g. a learner has no computer and needs to use a computer at a public library

- physical accessibility, e.g. a learner cannot connect to the internet because they live in a rural area has not installed infrastructure to support it

-online accessibility e.g. a learner with visual disabilities needs to use a screenreader (assistive technology)

WHITE

Associated Press (AP): Why we will lowercase white

https://blog.ap.org/announcements/why-we-will-lowercase-white

University of Minnesota: Time to Phase Out “Caucasian”

https://med.umn.edu/news-events/time-phase-out-caucasian

“AT-RISK”

Washington Post: Why We Should Stop Labeling Students ‘At-Risk’--and the Best Alternative

https://www.washingtonpost.com/education/2019/01/23/why-we-should-stop-labeling-students- risk-best-alternative/

Education Week: ‘At-Promise’? Can a New Term for ‘At-Risk’ Change a Student’s Trajectory?

https://www.edweek.org/policy-politics/at-promise-can-a-new-term-for-at-risk-change-a-students- trajectory/2020/01

Eric Digest: Alternatives for At-Risk and Out-of-School Youth

https://www.ericdigests.org/2005-1/risk.htm