Our team

Susie Chen

Research Manager

Susie Chen currently serves WGU Labs as the Research Manager, overseeing the research lifecycle of diverse studies conducted at Labs. Much of her expertise lies in issues of student belonging, identity, and motivation, which helps her understand the importance of holisticially asseessing the student experience — from critically analyzing the tools they use and the communities they belong to both inside and outside the classroom, to the psychological impacts of any stressors or threats they may face. She earned her PhD in Social Psychology, where she studied the implementation of psychosocial interventions and student identity threat. Outside of work, she dabbles in making wobbly ceramics and exploring her new town of Columbus, OH with her husband and daughter.